Elevated response times

Incident Report for Bókun

Resolved

This incident has been resolved.
Posted May 20, 2026 - 14:46 UTC

Monitoring

We have identified the cause of the elevated response times and applied a patch to resolve the issue.

Our team is currently monitoring the situation closely to ensure platform stability remains at optimal levels. Normal service should now be resuming for all users.
Posted May 20, 2026 - 14:06 UTC

Investigating

We are currently investigating an issue causing elevated response times across the platform. Our team is actively working to identify the root cause and restore normal performance as a priority.

We apologise for any inconvenience and will provide further updates here as soon as more information is available.
Posted May 20, 2026 - 13:54 UTC
This incident affected: Bokun Platform (Bokun Platform).