All Systems Operational

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Welcome to the Bókun Status page. We provide real-time information about the operational state of the Bókun platform, keeping you informed about any incidents, maintenance, or service disruptions. Stay up to date by subscribing to receive status notifications directly to your email.

Bokun Platform Operational
90 days ago
100.0 % uptime
Today
Bokun Platform Operational
90 days ago
100.0 % uptime
Today
Services Bókun depends on Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticache-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Application performance
Fetching
Response time
Fetching
Bókun extranet uptime
Fetching
Bókun widget uptime
Fetching
Apr 30, 2026

No incidents reported today.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Resolved - This incident has been resolved.
Apr 17, 16:12 UTC
Monitoring - We are currently observing improvements, technical adjustments have successfully increased throughput, and we are seeing a significant reduction in transient error messages for the majority of suppliers.

Our team is continuing to monitor the situation closely to ensure stability remains consistent across the platforms.

Further updates will be provided as we confirm the full resolution.

Apr 15, 13:11 UTC
Update - While Viator team is working on a full resolution for the price connectivity issues, some users may still encounter intermittent error messages.

To help maintain your operations in the meantime, we have prepared a temporary solution which you can access here: https://docs.bokun.io/en/articles/410-pricing-synch-issue

We will update this message once the issue has been resolved.

Apr 14, 18:14 UTC
Update - We are continuing to work on a fix for this issue.
Apr 13, 16:34 UTC
Update - We are continuing to work on a fix for this issue.
Apr 13, 16:25 UTC
Update - Viator Team is working on a fix for this issue.
Apr 13, 16:00 UTC
Identified - We are currently investigating an issue affecting syncing on Viator connected products.
Affected suppliers may be seeing error messages and sync delays or failures on their connected products.
Viator team are aware and actively working to fix the solution. There is no action required from suppliers at this time.
We will update this message once the issue has been resolved.

Apr 13, 15:43 UTC
Apr 16, 2026

No incidents reported.